ACROSS AMERICA – Facebook, Instagram and WhatsApp, three apps owned by Facebook, are down on Monday in a major outage that affects customers around the world, according to reports.
Here are five things to know:
1. Who is affected? More than 98,000 Instagram users, 124,000 Facebook users and 35,500 WhatsApp users in several countries around the world were affected by the blackout shortly after noon Eastern Daylight Time, according to.
It’s normal for websites and apps to crash, although a crash globally is rare, the Associated Press reported.
2. When did the failure occur? It started around 11:45 a.m. ET on Monday and appeared to affect users in many countries around the world.
3. What is Facebook doing? In a Tweeter Facing the outage, Facebook said, “We are aware that some people are having difficulty accessing our applications and products. We are working to get things back to normal as quickly as possible, and we apologize for any inconvenience. “
The company did not specify what caused the outage.
4. Blackouts are a big deal for Facebook. In 2019, Zuckenberg told The Verge that the more frequent the outages, the more likely users are to seek other services.
“Even from a simple competitive point of view, what we see is that when we have downtime in WhatsApp or Instagram Direct, there is people who just don’t come back. They can move their messaging behavior to iMessage or Telegram or whatever service and that’s it. “
In 2019, Facebook has strengthened its grip on users in 2019 when Zuckerberg announced it was integrating WhatsApp, Instagram and Facebook Messenger in 2019. Each remained a stand-alone app, but even though Zuckerberg had promised a hands-off approach, critics said the move showed how it was trying to exercise his authority and also raised issues of antitrust, privacy and security, The New York Times reported.
5. Facebook is going through a major crisis. The whistleblower who was behind the Wall Street Journal series of articles exposing the company’s awareness of internal research on the negative effects of its products and decisionson “60 Minutes” on Sunday.
Frances Haugen was identified in a “60 Minute” interview as the woman who anonymously filed complaints with federal law enforcement that the company’s own research shows how it amplifies hatred and misinformation, leads to increased polarization and that Instagram, in particular, can harm teenage girls. Mental Health.
The Journal’s articles, titled “The Facebook Files,” paint a portrait of a business focused on growth and its own interests rather than the public good. Facebook has tried to minimize the search. Nick Clegg, Clegg, the company’s vice president of policy and public affairs, wrote to Facebook employees on Friday in a note that “Social media has had a big impact on society in recent years, and Facebook is often a place where much of this debate takes place. outside. “
The Associated Press contributed reporting.